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linktrouble

Page history last edited by Laura Gibbs 10 years, 6 months ago

 

Troubleshooting Link Errors

 

There are two main types of errors that cause links to break:

(1) Not keeping your webpage files and images all in the same folder.

(2) Creating a link to a file locally on your computer, instead of to a webpage.

 

Here are some notes about how to fix those two errors:

 

All Files MUST Be Together

 

You must create a folder on your computer for ALL your webpage files and image files. If you did not do that before, do that now. Close any files you have open in Composer and move your webpage files and images into the folder. If you did create a folder, check to make sure all the webpage files and image files are in there. Then, when you have everything in the folder, use Composer to open the webpage file with the broken link  and create the link again, following the instructions for inserting a link. Save the revised page, and publish it again - and don't forget to close the file after you publish! You can see if the solution worked by going to the Internet, looking at your page (click refresh in your browser to make sure you are looking at the newest version of the page), and then click on the link. The link should work now.

 

Local File LInks

 

Do you have a local file link? A local file link is sometimes hard to detect, because the link will work for others - but it will not work for you. You can see if you have a local file link by looking at the address in your browser bar AFTER you click on the link. If it starts with file:// instead of http:// then you have gone to a file on our computer - which means the link will not work for anyone else, only you, on your computer.

 

Here is how that happened! This error almost always results from continuing to edit a file after you have published it. To make sure you don't run into problems with your webpages, make sure you CLOSE your webpage file after your publish it. About 90% of the problems people have with their webpages results from not closing the file after it is published. So please - PLEASE - make sure that after you publish the file, you CLOSE THE FILE. Then, if you want to edit it some more, open the file again, edit, save, publish, and CLOSE THE FILE. If you do not close the file, but just keep on editing, you are editing the remote copy, not the local one. This means you will lose all your edits AND you will end up with broken links, both of which are very frustrating things to have happen.

 

Here is how to fix the error. Close any webpage files you have open in Composer. Then, use Composer to open the webpage file with the broken link  and create the link again, following the instructions for inserting a link. Save the revised page, and publish it again - and don't forget to close the file after you publish! You can see if the solution worked by going to the Internet, looking at your page (click refresh in your browser to make sure you are looking at the newest version of the page), and then click on the link. The address of the page you go to should start with http:// in the browser address bar.

 

 

 

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